Response to Coronavirus – COVID 19

The health and safety of those that work, visit and live in Canary Wharf is of paramount importance to us. 

COVID-19 remains prevalent in England and within the local community, so we ask that individuals exercise personal responsibility and caution in their behaviour when visiting our retail malls, restaurants, cafes and open spaces.  

Following the World Health Organisation’s identification of a new variant of concern in the UK and in line with government guidance, it is now mandatory that you wear a face covering when visiting our shops or using our public transport services, so that we can help keep our staff, tenants and visitors safe.  

Our COVID-19 secure system remains in place throughout the shopping malls and public realm. We continue to maintain high standards of cleaning, with a focus on all touchpoints, including door handles, escalators, lift push buttons and within bathrooms and we have set our ventilation systems to maximise the circulation of fresh air through the shopping malls. 

We have also opened a COVID-19 Rapid Test Centre for those without symptoms. The centre is relocating to Cabot Place mall from Wednesday 1 December. Until then, you can still take a free test at the existing unit in Jubilee Place mall.  

The free tests are quick and convenient and provide results in under 30 minutes, and we encourage visitors to Canary Wharf to get tested regularly to help prevent the spread of COVID-19. 

We remain in regular contact with our office and retail tenants, as well as Transport for London and Tower Hamlets, to ensure we are all aligned on the measures taken to keep visitors to Canary Wharf safe. 

Should you encounter any issues when visiting the Estate please let us know, either by reporting it to a member of staff, via the Contact Us page on our website.