Canary Wharf Group
Canary Wharf Group
Canary Wharf Group

Canary Wharf Security

How do we keep visitors safe?

Your safety and security matter to us. That’s why, regardless of whatever time you are here, there will always be members of our highly trained and engaging security team ready to assist you. Through our excellent relationships with the local police, neighbourhood teams and collaboration with our tenant organisations, we aim to keep you safe and secure so you can enjoy the extraordinary Canary Wharf environment.

Our Practices

We are committed to delivering an enjoyable, safe and secure experience to all our customers.

 

  • 24/7 security presence 365 days a year with security patrols across all areas of the Estate, in uniform and plain clothes
  • Helped by their canine colleagues
  • Security at the Estate entry points, carrying out random vehicle searches
  • A modern Control Room staffed 24/7 (020 7418 2606)
  • Working closely with our office and retail tenants on security matters
  • Working together with the local police, neighbourhood teams, and information sharing partnerships across London
  • Daily briefings to Security staff, so they can ensure you enjoy our programme of events

Our Personnel

Our highly trained, professional staff are here to welcome you and provide a safe and enjoyable environment. Security staff are trained by a dedicated internal team, as well as collaborations with the Police, the Centre for the Protection of National Infrastructure, and a network of industry leading experts.

All our Security staff:

  • Are trained to the national standard required by the Security Industry Authority
  • Are First Aid trained with some receiving advanced medical response training.
  • Receive Customer Service training
  • Are trained to recognise unusual or suspicious behaviours
  • Receive Law & Procedures training
  • Consistently receive internal training designed to keep them familiar with emergency-based situations
  • Exercise alongside the emergency services

Filming & Photography

Canary Wharf’s architecture, iconic buildings, malls and landscaped open areas make it a popular location for filming and professional photography.

However, the Estate is privately owned by Canary Wharf Group and, as owners of the Estate, we have a duty to ensure that any activity that takes place there including filming and photography is safe, carries the correct insurance, minimises disruption and does not compromise security.

Find out more

Drone Policy

Whilst Canary Wharf remains an iconic and picturesque environment Unmanned Aerial Vehicles, or ‘drones’, are not permitted on, or within the vicinity of, the Canary Wharf estate.

Find out more about restriction zones

Find out more from the Civil Aviation Authority

Stay Safe

Recent events in the UK and around the world remind us all of the terrorist threat we face. The current threat level for international terrorism in the UK is SUBSTANTIAL. This means an attack is likely.

Police and security agencies are working tirelessly to protect the public, but it is also important that communities remain vigilant and aware of how to protect themselves if the need arises.

In the event of a major incident on the Estate, we follow the guidance from the National Police Chiefs Council.

If you see anything that concerns you then please speak to one of our Security staff, call the Estate Control Centre on 020 7418 2606 or email estate.controlcentre@canarywharf.com

Trespass Injunction

On 1 March 2018, an order was made in the High Court of Justice prohibiting anyone from entering or remaining on the Canary Wharf Estate without permission.

Anyone in breach of this injunction will be in contempt of court and may be imprisoned, fined, or have their assets seized on.

Find out more

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