Learning & Skills Administrator

Date Posted: 05/08/2022
Department: Training
Company: Canary Wharf Ltd
Reporting to: Associate Director – Learning & Skills

Job Summary:

To provide an administrative service to Learning & Skills team and colleagues at CWG which supports corporate objectives and enables other members of the team to achieve their goals.

The position will involve a considerable amount of data input and usage of the HR System.

About Canary Wharf Group

Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. 

CWG is the largest sustainable developer in the UK and also excels operationally as it has purchased 100% electricity from renewable sources since 2012 and sent zero waste to landfill since 2009. 

CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf’s retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes’ walk. 

The Company’s current £2bn construction activity and pipeline includes more than 500k square feet NIA of commercial properties and over 2,300 new homes for sale and rent.

Our Culture and Values

Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations.

Our mission is to empower our people, engage our communities and create sustainable places.

Our values help us achieve exceptional results:

Excellence: Commit to achieving the best with integrity

Collaboration: Make use of our vast experience and knowledge to work effectively together

Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others

Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference.

Innovation: Embrace change and encourage innovation

Main Responsibilities

  • To provide general assistance with organising and co-ordinating training events for staff. This includes: arranging dates, venues, room layout, course materials and hiring any necessary equipment. Arranging overnight accommodation for external trainers and co-ordinating the appropriate catering requirements.
  • Ensure that all training enrolments are received via Workday with the appropriate authorisation obtained.
  • Co-ordinate joining instructions for all courses including sending meeting invitations for in-house courses.
  • To greet trainer and delegates on arrival at training courses and provide clear instructions for use of facilities.
  • Assist in processing and coding invoices via Yardi, ensuring accurate financial paperwork is recorded and raise purchase orders.
  • Assist and maintain an accurate record of staff training and development needs identified.
  • Ensure specific courses with expiry dates are kept updated and organised in advance.
  • Provide reports to ensure staff are completing online learning
  • Receive and distribute accurate training course certificates and scan/file away copies.
  • Assist with the data input of the evaluation forms for courses
  • To answer the telephone in a professional and courteous manner and process messages.
  • Assist the Work Experience scheme within the People & Development team. Liaise with other departments regarding the students on placement.
  • General and ad hoc organisational duties and projects as directed by the Associate Director – Learning & Skills.

What We Require of You

  • A minimum of one year’s experience in an administration role is essential.
  • Part CIPD qualified would be an advantage.
  • Familiar with Learning Management Systems and e-learning platforms is desirable.
  • Good working knowledge of Microsoft Word, Excel and Outlook.
  • Flexible, organised and good timekeeping is essential.
  • Must be a team player with a willingness to help others.
  • A positive and helpful attitude towards work is essential.

To achieve our company vision, mission and values, there are core responsibilities within each job role that helps us provide a consistent, safe and effective approach, whilst improving the service that we deliver.

All staff shall:

  • Adhere to our Health, Safety, Quality and Sustainability requirements as detailed in our policies within our Integrated Management System. The latest documents including relevant procedures and forms can be found on SharePoint, with Trade Contractor and Consultant related documents on Asite.
  • Act responsibly, and take care of yourselves and others. Follow all necessary precautions, guidance and instructions when conducting, supervising or managing a task. Further details regarding Health & Safety are set out in the Health & Safety Policy, within our Employee Handbook and are available within our health and safety management system located on SharePoint.
  • Protect the environment and reduce our environmental impacts through reducing energy use and minimising waste produced onsite. Staff should adhere to the procedures in our environmental management system. Relevant documents are located on SharePoint.

What We Offer

Salary: £25-£28k

Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online or send your cv and covering letter to: Personnel Department, Canary Wharf Group plc, One Canada Square, Canary Wharf, London, E14 5AB.

Closing date for applications is Friday 19 August 2022

Note: Early applications are encouraged as we reserve the right to appoint at any point.

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