General Services Operative

Date Posted: 05/01/2022
Department: General Services
Company: Canary Wharf Management Ltd
Reporting to: General Services Operations Manager

Job Summary:

To carry out cleaning and tidying duties to ensure that the cleanliness and appearance of the Estate is to the highest standard.

About Canary Wharf Group

Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 7.7 million square feet of office space, 0.9 million square feet of retail and over 1,000 build-to-rent apartments.

CWG is the largest sustainable developer in the UK with over 10 million square feet of sustainable certified buildings. CWG also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009.

CWG has created a 24/7 city where people can live/work/play on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf’s retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes’ walk.

The Company’s current £2.4bn construction activity is composed of 500k square feet of commercial properties and over 1,750 new homes for sale and rent.

Our Culture and Values

Working at Canary Wharf Group means working for a forward thinking, collaborative team. We hire staff who strive to make a difference and achieve the highest standards. Everyone is empowered to make a difference and our ethos encourages everyone to think like an owner. Our business puts our customers and people at the heart of everything, we work to meet their needs and exceed expectations.

Our mission is to empower our people, engage our communities and create sustainable places.

Our values help us achieve exceptional results:

Excellence: Commit to achieving the best with integrity

Collaboration: Make us of our vast experience and knowledge to work effectively together

Engagement: Develop our people, our communities, our stakeholders and our suitable environment and be exceptional while respecting others

Ownership: Take responsibility and pride in what we deliver. Everyone has the opportunity to make a difference.

Innovation: Embrace change and encourage innovation

Main Responsibilities

  • To empty waste receptacles, collect same and dispose of into rubbish skip or, after training, designated compacting equipment.
  • Following training undertake mechanical scrubbing or sweeping using plant machinery on roads, arcades and the other pedestrian areas. Where external areas are not suitable for cleaning by the large “ride on” plant use either pedestrian machinery, electrical cleaning equipment or physical means clean to complete tasks.
  • Undertake external/internal window cleaning.
  • Undertake internal cleaning of offices, public toilets and circulation areas.
  • Following training and certification operate the following specialist equipment for both cleaning and assistance of other Canary Wharf departments:
    • Boats
    • JCB Tractor
    • Harben hover jetting, pressure jetting and hot jetting.
    • Forklift trucks.
    • Cherry pickers.
    • Ride on Scrubber Dryers
    • JCB Bobcat
  • In severe winter conditions undertake de-icing/snow removal operations at all times as per staffing rota.
  • Keep drainage grills free from debris and rubbish and unblock drains as necessary.
  • To undertake as a matter of priority the removal and cleaning up of any spillage such as oil, excess water etc., to restrict the risk to the other users of the Estate.
  • To report any Estate defects like streetlights, broken paving stones, non-functioning toilets etc.
  • Undertake minor repairs to cleaning equipment to keep operational.
  • To provide light removal and transportation service around Canary Wharf for both Infrastructure and other departments on Canary Wharf.
  • To operate the cleaning function in a flexible manner ensuring minimal disruption to other Estate users.
  • To work as part of the cleaning team to ensure full coverage of cleaning services throughout the common areas of the buildings and Estate.
  • Safety and COSHH Regulations. Ensure that in fulfilling duties, safety precautions/ instructions are adhered to.  Familiarity with emergency and lift safety procedures of the Estate and to participate in emergency drills, real emergency drills and real emergency situations.
  • Maintain good working relationships with tenants’ representatives and users of the Estate.
  • To carry out similar duties as directed by the Supervisor or Manager.

What We Require of You

  • The duties will include some form of heavy lifting and strenuous physical activity.  Therefore, the incumbent must have the ability to undertake such duties.
  • The incumbent will be highly visible and must be considered as a representative of Canary Wharf Management Limited and therefore should act accordingly in the performance of assigned duties.
  • Full UK driving licence is essential with trailer license.
  • Forklift experience would be an advantage.
  • Applicants must pass certification in order to operate mechanical plant.

To achieve our company vision, mission and values, there are core responsibilities within each job role that helps us provide a consistent, safe and effective approach, whilst improving the service that we deliver.

All staff shall:

  • Adhere to our Health, Safety, Quality and Sustainability requirements as detailed in our policies within our Integrated Management System. The latest documents including relevant procedures and forms can be found on SharePoint, with Trade Contractor and Consultant related documents on Asite.
  • Act responsibly, and take care of yourselves and others. Follow all necessary precautions, guidance and instructions when conducting, supervising or managing a task. Further details regarding Health & Safety are set out in the Health & Safety Policy, within our Employee Handbook and are available within our health and safety management system located on SharePoint.
  • Protect the environment and reduce our environmental impacts through reducing energy use and minimising waste produced onsite. Staff should adhere to the procedures in our environmental management system. Relevant documents are located on SharePoint.

What We Offer

Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online or send your cv and covering letter to: Personnel Department, Canary Wharf Group plc, One Canada Square, Canary Wharf, London, E14 5AB.

Closing date for applications is Friday 21 January 2022.

Early applications are encouraged as we reserve the right to appoint at any point.

    Are you eligible to work in the UK?

    Please upload your CV here*

    Allowed file types: .pdf, .doc, .docx, .rtf. Size limit 2mb

    *Required field