Date Posted: 18/10/2019

Department: Southbank Place Estate

Reporting to: Estate Services Manager

Maintenance Operator, Grade 1

Job Summary: To undertake general maintenance duties and to assist technical staff as required

Main Responsibilities

  1. To carry out general PPMs/reactive and project related tasks as instructed.
  2. To complete all tasks in an efficient and timely manner.
  3. To maintain high standards of housekeeping throughout the floors.
  4. To be thoroughly familiar and comply with the Company’s “Health & Safety” policy and procedures and to immediately report any hazards or infringements to the Estate Services Manager.
  5. To complete all associated paperwork on a daily basis in accordance with company procedures.
  6. To support with office moves/refurbishments and general reconfigurations.
  7. To ensure that all office support facilities are operational and of a high standard.
  8. To carry out any other reasonable duties as requested by the Estate Services Manager.
Health Safety & Welfare, Environmental and Quality Management Responsibilities
Health Safety and Welfare Responsibilities
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

Environmental Responsibilities
All Staff are required to follow the Canary Wharf Group plc (CWG) Environmental Policies for minimisation of waste and effective energy management as defined in the CWG Environmental Manual and associated documents.

Quality Management Responsibilities
All staff are required to comply with CWG Quality Management System requirements detailed within the Company Quality Manual & Policies, and to ensure that all Procedure; Plans and Forms within InfoBase are effectively implemented to meet the set ISO 9001: Quality Management Standard.

Person Specification
  1. The incumbent must show a degree of manual dexterity and be able to follow basic technical instructions.The incumbent must show a degree of manual dexterity and be able to follow basic technical instructions.
  2. Experience of working in a maintenance environment.
  3. Basic skills in: painting/decorating, electrical, carpentry, carpet fitting, dry lining, ceiling fixing, furniture assembly.
  4. Good communication skills in order to liaise effectively with management and tenants.
  5. The incumbent must be self-motivated, proactive, approachable and demonstrate a willingness to assist others.
  6. The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.
  7. Time management to achieve effective, optimum results is key.
  8. To be able to identify problems and to have the ability to actively seek solutions is essential.
  9. The incumbent must be able to adapt their way of working to suit the needs of the department as business needs change, showing flexibility and adaptability.


If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online or send your cv and covering letter to: Personnel Department, Canary Wharf Group plc, One Canada Square, Canary Wharf, London, E14 5AB.

Closing date for applications is Wednesday 13 November 2019.